LISTENING TO CLIENTS

The Client & The Rental Car

The Client & The Rental Car

A new client recently contacted me. He was injured in an auto collision. It’s important to understand what a new client is feeling and what are his or her concerns. A new client can feel fear, confusion and uncertainty besides physical pain. He or she may feel isolated because their auto is undriveable. Being without a car can limit your world very quickly.

That’s why finding out as fast as possible the other’s driver’s insurance company and getting it to authorize a rental car is always at the top of my to do list.

When approached and asked, many insurance companies will authorize use of a rental car so the client does not have to pay for it. And if the careless driver’s insurance company waits too long or doesn’t respond, then we can look to your own insurance company to authorize a rental as long as you have that coverage.

Taking the burden off you so you can get on with your life is what Jerrold A. Mayro wants to do for you.

The Mayro Law Firm

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